
Gosia
Gdynia, Poland
Managing the message
I indirectly manage over 150 people. The size of the team requires taking a broad approach and dealing with multiple issues of a different kind on a daily basis. I serve as a “buffer” between senior decision makers and first line managers and I need to secure the link between the two so that business benefits from it.
A dynamic workplace
What I like about my job is its dynamics. I am never bored and
“I can constantly learn through different situations that I face every day.”
People in the office are vibrant and ambitious.
Building skills
I designed and implemented the Team Leaders Exchange Program which has been running across several teams for two years now. It helps team leaders enhance their management capabilities through running a team in a different location.

Justyna
Gdynia, Poland
Diversity of experience
I have been with Thomson Reuters in Gdynia for nearly five years. During this time, I moved across three different teams, gaining diverse experience and holding positions of increasing responsibility. Now as a team leader, I try to bring fresh spirit to the role and my team.
Improving customer satisfaction
As an active member of the customer satisfaction team at the Gdynia site, I organize activities such as Customer Perspective Workshops and the Job Sharing Program. Being part of the Customer Satisfaction Program, a very powerful and active work stream here, has been quite satisfying.
“Our work resulted in an increase in customer orientation in the Gdynia site by 9 percent in one year.”
A progressive atmosphere
I like the international environment at Thomson Reuters and that I can express my views. People are very tolerant and open. With the diversity of tasks available, I see unlimited opportunities to grow and develop. In turn, I can provide support to the people I manage and help them to develop.

Mariusz
Gdynia, Poland
A fast pace
My professional career began as an office clerk with the state's football association and I worked there for two years. After that, I joined Thomson Reuters.
I started here as a data analyst and received quick promotions to the next levels -- seven months in each role. I am currently a team leader where I feel there are unlimited possibilities to create and shape the environment. I try to anticipate client questions and address them before they are asked. Most of the queries for my team are rated "excellent."
Cross-cultural experience
“I was selected as the first person to go for a three-month exchange from Gdynia to Bangalore. I had the chance to experience a different culture and methods of work.”
I took away some new ideas and I shared some Gdynia solutions with the Bangalore site as well.
Building the brand
I am proud to work for such a recognizable brand. I founded the Thomson Reuters Cycling Team in Gdynia, to promote our brand in cycling races throughout the area.