Alejandro
Buenos Aires, Argentina
Challenging opportunities
I entered Thomson Reuters as a communication engineer working at the data center, then became the head of the Buenos Aires data center. I continually engage other stakeholders to support new methods, processes and solutions. I designed a solution that allowed us to be one of the first teams to provide proactive monitoring for subscribers around the world. Because of this, we were awarded “Team of the Year.”
Creative solutions
A major accomplishment has been building a call recording system for the call center without having any budget allowance.
“I conceived and programmed a system that annually saved the company thousands of dollars in licenses and maintenance fees.”
It has been operating for seven years now. This system enabled the customer support team to monitor call quality to deliver excellent customer service to our clients.
The freedom to improve
Within my business, I am free to challenge the current status quo and provide lateral thinking-based solutions to improve efficiency. I always strive for the best and never give up hope.
Jessica
Buenos Aires, Argentina
A promising career path
I started my career in education in Buenos Aires, then worked as an office manager and executive assistant for multinational companies. After joining Thomson Reuters, I worked as the executive assistant for the regional director in the Financial Business Unit. After two and a half years, I was promoted to office manager for the new Global Command Center.
Covering new territory
In my current position, I face new challenges on a daily basis – learning about negotiation, strategic thought, global procedures, culture and diversity in International Business.
“I anticipate my customers’ needs and provide a fast response and thus, deliver a high level of customer satisfaction.”
Career goals and fulfillment
Working at Thomson Reuters has proven to me that there is a global company that understands how to keep their employees motivated to come to work every morning. I enjoy working at Thomson Reuters and appreciate the career opportunities given to employees.
Nic
Buenos Aires, Argentina
A global career
I started my career in software development to pay for college. Then I joined Thomson Reuters as a field engineer in Buenos Aires. I managed the field team in Buenos Aires, transitioned into broader Latin America project management, and moved to New York and London. Now I am back in Buenos Aires, where I am the local project manager for the implementation of the Global Command Center.
Sacrifice has its rewards
Managing global projects requires a bit of self sacrifice (e.g., meetings at inconvenient hours).
“Building relationships remotely takes a big communication effort, but the rewards are massive.”
Each of the capacity upgrades of IDN (a transoceanic network including satellite links and global datacenters) feels like a great accomplishment. Getting an extremely large network to function at a consistent performance level is extremely challenging and satisfying.
Enriching both career and family life
I love how global Thomson Reuters is. I have managed projects that affected more than 80 countries. I have been able to move globally with the company, and that has enriched me and my family. My own career change from the Humanities to IT project management is a direct result of Thomson Reuters being such an exciting place to work.
Sergio
Buenos Aires, Argentina
A global experience
I started my career in IT working for different companies in Buenos Aires and the US for more than 10 years. I joined Thomson Reuters recently in Buenos Aires as an implementation manager in Investment & Advisory (Financial). During the short time I’ve been here, I've learned the well-defined processes the company has to execute projects. I am also very impressed by the world-wide mindset the employees have.
Small team has large impact
Since I am part of a brand new office, the team I work with is small, but we enjoy discovering the Thomson Reuters world every day.
“It is exciting to work with teammates around the globe, learning about new cultures and sharing experiences.”
I'm the type of person that is driven by new challenges. As implementation manager, I must execute projects that involve updating and installing new applications where delays of one second can result in a wrong critical decision. Clear communication helps us to execute a project successfully, avoiding issues and keeping the team engaged.
Recipe for success
I'm confident that a person will come closer to achieving personal and professional goals if he or she is passionate and loves what they are doing.